{"id":479,"date":"2016-04-08T10:24:30","date_gmt":"2016-04-08T09:24:30","guid":{"rendered":"http:\/\/thrump.europadns.net\/?page_id=479"},"modified":"2020-02-11T09:01:34","modified_gmt":"2020-02-11T09:01:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.radiator-guards.com\/faq\/","title":{"rendered":"FAQs"},"content":{"rendered":"

[vc_row][vc_column][vc_tta_accordion c_position=”right” active_section=”1″ title=”Features & Benefits”][vc_tta_section add_icon=”true” title=”Why Should I Purchase Mesh Guards Instead of Radiator Covers?” tab_id=”1477580906920-5529192a-bf4b”][vc_column_text]Mesh Guards have the advantage over conventional radiator covers as the wire mesh design allows heat to circulate freely so that you get the full benefit of your heating but without the risk of burn injuries.<\/p>\n

For more features and benefits please watch the video below.[\/vc_column_text][vc_video link=”https:\/\/youtu.be\/eix4CNx_qrM” el_width=”70″ title=”Features & Benefits of Wire Mesh Radiator Guards”][\/vc_tta_section][vc_tta_section add_icon=”true” title=”Will I be able to Access My Radiators or Heaters if I Install Guards?” tab_id=”1477580908040-41105b63-dbe4″][vc_column_text]Depending on whether you are purchasing radiator guards or heater guards, as part of the manufacturing process we will consult with you to ensure we design in cutouts for either valve access for radiators or control access for heaters.<\/p>\n

Every guard is made to measure so you will get the perfect fit.[\/vc_column_text][\/vc_tta_section][vc_tta_section add_icon=”true” title=”Can the Guards be Taken Off for Maintenance Purposes?” tab_id=”1477580906835-5ed9ec91-b8c1″][vc_column_text]The ‘hook on’ mounting design of the guards makes them easy to remove and re-fit during routine cleaning and maintenance work that is so often required.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_tta_accordion c_position=”right” active_section=”1″ title=”Measuring & Quotations”][vc_tta_section add_icon=”true” title=”What Information Do You Need In Order to Provide a Quotation?” tab_id=”1479729187180-74d881e8-300e”][vc_column_text]To give you an indicative quotation we simply need to know what type of radiators or heaters you have and their height, width and depth.<\/p>\n

Then we will need to know if you would like sloping tops and if you need cutouts for access or valve controls.<\/p>\n

Once we have this information we will provide you with a quotation and then once you are happy with it, we will be back in touch with a detailed specification so that we ensure that the guards are manufactured to be a perfect fit for your radiators or heaters.[\/vc_column_text][\/vc_tta_section][vc_tta_section add_icon=”true” title=”How Do I measure My Radiators or Heaters?” tab_id=”1479729236880-1807d181-8299″][vc_column_text]Simply measure the height, width and depth of your radiators and heaters and send over your measurements.<\/p>\n

You can use the handy measuring sheets below to write down your measurements and then enter them into the quotation calculator to determine the cost of installing guards.<\/p>\n

Radiator Guard Measuring Sheet<\/a>
\nWall Mounted Heater Guard Measuring Sheet<\/a>
\nFloor Standing Heater Guard Measuring Sheet<\/a><\/p>\n

Please note: Clearances will be added to your measurements at manufacture, if you need your guards manufactured to any specific size please advise your account manager.<\/p>\n

If you are in any doubt how to measure your radiators and heaters please watch the video below:[\/vc_column_text][vc_video link=”https:\/\/youtu.be\/RctfsDnpShE” el_width=”70″ title=”How to Measure Your Radiators & Heaters”][\/vc_tta_section][vc_tta_section add_icon=”true” title=”Can You Manufacture Something More Bespoke?” tab_id=”1479729270991-95c71bc6-1579″][vc_column_text]All our guards are made to measure and we are often asked to take into consideration other aspects such as radiator pipes, and other features surrounding the radiators that will need to be considered when manufacturing the guards.<\/p>\n

If you are in an doubt whether you need anything more bespoke please send us a photograph so we can advise on a more tailored specification.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_tta_accordion c_position=”right” active_section=”1″ title=”Surveys & Installations”][vc_tta_section add_icon=”true” title=”Do you offer surveys and installations? ” tab_id=”1477581014886-04568072-ec95″][vc_column_text]Yes, we can carry out surveys and installations. If you are unsure of your requirements please call us on 0161 413 0766 for further information to find out more about our survey process. However, you can easily assess your requirements using our handy measuring guide and completing the online quotation calculator, which will give you an indicative costing for any radiator guards or heater guards you may require.<\/p>\n

It is relatively easy to install the radiator guards, however, we are happy to provide an installation service where required, with the cost based on the number of guards to be fitted.<\/p>\n

Our site team are DBS checked and are experienced in working in education and care environments and will endeavour to minimise any disruption to your working day during the survey or installation process.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_tta_accordion c_position=”right” active_section=”1″ title=”Payment & Delivery”][vc_tta_section add_icon=”true” title=”How do I place an order?” tab_id=”1462431305774-44f15c06-a868″][vc_column_text]If you would like to place an order please contact us by email or fax to confirm you are happy to proceed with manufacture using the sizes quoted.<\/p>\n

Please note:<\/strong> Sizes cannot be changed once production has started so it is important to ensure your measurements have been recorded accurately.[\/vc_column_text][\/vc_tta_section][vc_tta_section add_icon=”true” title=”What Payment Methods Do You Accept?” tab_id=”1462431322373-f990297c-a73d”][vc_column_text]We are happy to offer credit terms to schools, nurseries, local authority and public sector businesses.<\/p>\n

Alternatively, we can accept payment by all major debit or credit cards as well as cheques or BACS transfer. We can provide a Pro-Forma Invoice prior to order if required.[\/vc_column_text][\/vc_tta_section][vc_tta_section add_icon=”true” title=”When Will I Receive Delivery?” tab_id=”1462431324231-38ec540b-f03c”][vc_column_text]Order lead times are typically 2-3 weeks from receipt of order. However, if you require a quicker turnaround of your order please contact our sales team on 0161 413 0766<\/strong> who will endeavour to assist you.[\/vc_column_text][\/vc_tta_section][vc_tta_section add_icon=”true” title=”How Are My Goods Delivered?” tab_id=”1477645092098-27c5b83c-5785″][vc_column_text]All our products are delivered on the most economically sized vehicle in accordance with the size of the order. The customer must specify any delivery restrictions in advance. Specific dates or timed deliveries may incur extra costs. Please call us on 0161 413 0766<\/strong> if you require any further information.<\/p>\n

You will receive an email notification the day we dispatch the goods notifying you of delivery the next working day between 8am and 9pm<\/p>\n

If the delivery site requires a FORS registered delivery please be advised this may be a chargeable service.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_tta_accordion c_position=”right” active_section=”1″ title=”Features & Benefits”][vc_tta_section add_icon=”true” title=”Why Should I Purchase Mesh Guards Instead of Radiator Covers?” tab_id=”1477580906920-5529192a-bf4b”][vc_column_text]Mesh Guards have the advantage over conventional radiator covers as the wire mesh design allows heat to circulate freely so that you get the full benefit of your heating but without the risk of burn injuries. For more […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"Frequently Asked Questions","_seopress_titles_desc":"Please read our Frequently Asked Questions section to find out more about our wire mesh radiator guards and how they can prevent burn injuries.","_seopress_robots_index":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.radiator-guards.com\/wp-json\/wp\/v2\/pages\/479"}],"collection":[{"href":"https:\/\/www.radiator-guards.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.radiator-guards.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.radiator-guards.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.radiator-guards.com\/wp-json\/wp\/v2\/comments?post=479"}],"version-history":[{"count":0,"href":"https:\/\/www.radiator-guards.com\/wp-json\/wp\/v2\/pages\/479\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.radiator-guards.com\/wp-json\/wp\/v2\/media?parent=479"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}